1. FAQ
2. Questions on DearU bubble
3. Service Inquiry

Service Inquiry

• Q. What is DearU bubble?
• Q. How can I purchase a ticket?
• Q. How long is the service period?
• Q. I want to change the number of users assigned to the subscription.
• Q. Can I select my own artist?
• Q. I want to select a new artist.
• Q. I subscribed the service. Where can I choose ARTIST?
• Q. I want to change the nickname I set.
• Q. Can I set different nicknames by artist? (How to do Custom nickname setting)
• Q. Where can I check the ticket?
• Q. I can't see the ticket purchased.
• Q. What is a KakaoTalk GIFT ticket?
• Q. How long is the validity period of a KakaoTalk GIFT ticket?
• Q. I received a KakaoTalk GIFT ticket from a friend. How can I use it?
• Q. I can't select an ARTIST with my KakaoTalk GIFT ticket!
• Q. I can't see the KakaoTalk GIFT ticket that I registered!
• Q. I'm a DearU bubble user, but I deleted my Lysn account.
• Q. There is an error (crash, freeze) when I launch DearU bubble.
• Q. How are the ticket days shown in the chatrooms calculated?
• Q. The subscription days have been reset/deleted.
• Q. bubble of the artist I was subscribed to has been paused. How can I maintain my subscription date.
• Q. The subscription date on top of the chat room is corrupted.
• Q. What is a resubscription grace period?
• Q. I accidentally left the bubble chat room of a paused artist. Can I restore my chat history?
• Q. I cannot reply to an artist's message.
• Q. I want to transfer my ticket to a friend. Is this possible?
• Q. There is a member who is posting DearU bubble screenshots or videos on social networking services.