FAQ
Questions on DearU bubble
Payment Inquiry
Payment Inquiry
Q.
How does the payment for subscription work?
Q.
Do I have to pay separately for each artist?
Q.
I see a payment error.
Q.
It says that the payment cannot be completed.
Q.
I'd like to change the payment method for the ticket.
Q.
I want to purchase the same ARTIST N TICKET!
Q.
I'm sharing my app market ID with a friend, when I clicked [Restore Purchase] and my friend's ticket
Q.
I change the mobile device OS! How can I change the subscription? (iOS ↔ Android)
Q.
I canceled my subscription, but I can get a bubble message. (It looks like I have 2 TICKETS.)
Q.
A payment was made even though it was not the payment date (renewal date) of the subscription ticket
Q.
A payment was made even though it was not the payment date (renewal date) of the subscription ticket
Q.
My app store has charged me more than your advertised price.
Q.
The ticket status in the My purchase list of the store is “Scheduled to end.”
Q.
The ticket status in My bubble or My purchase list is “Scheduled to expire due to payment failure.
Q.
The ticket status in the My bubble page or My purchase list of the store is “Expired.”
Q.
Is there a function that deletes an “expired ticket”?
Q.
I already have an individual subscription. Can I still register an individual KakaoTalk GIFT ticket?
Q.
Can I register the same GIFT ticket with the same ticket code on multiple accounts?
Q.
Can I register multiple GIFT ticket with different ticket codes on the same account?
Q.
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