Please use one of three methods below.
1. Users sometimes confuse reservation number (blue code starting with Y) with ACE member code.
Please enter ACE member code (red code).
2. When purchasing ACE member code at YES24, if you enter your fan club member card number incorrectly, code registration is not possible. In this case, please cancel the purchase at YES24 and repurchase it, and register ACE membership with the newly issued ACE member code.
3. If an ACE member withdraws from a community, an error may occur by being converted to standby status for withdrawal.
At this time since the member is already converted to BASIC member, it is not possible to be converted to ACE member even though canceling the withdrawal and entering the purchased member code.
|Trust company||Entrusted works||Personal information retention period and consignment period|
|SUREM CO., Ltd., Nexmo||SMS certificate||Upon withdrawal from membership or termination of consignment contract|
|YES24||ACE membership code product sale agent, reimbursement procedure agent, request for preemption event.|
|AMAZON Web Service||Transmit, process and store personal information acquired or generated by the user to the cloud service. (however, AMAZON Web Service conducts physical management of the server only and does not access to personal information of members)|