FAQ

Please be cautious when you apply withdrawal!

For ACE members, request for cancellation/refund through withdrawal should be performed with two steps.

1st Withdrawal: 'Lysn mobile - Community - More Options - Settings - Leave the fan club'
               > Request for cancellation/refund is applied in this process.
2nd Withdrawal:  'Lysn mobile - More Options - Settings - Unregister' 
               > Withdrawal from Lysn service is completed.

If you finish the 2nd withdrawal process without completing the 1st withdrawal process, please make a note through ‘Ask questions’ in the Lysn.