For ACE members, request for cancellation/refund through withdrawal should be performed with two steps.
1st Withdrawal: 'Lysn mobile - Community - More Options - Settings - Leave the fan club'
> Request for cancellation/refund is applied in this process.
2nd Withdrawal: 'Lysn mobile - More Options - Settings - Unregister'
> Withdrawal from Lysn service is completed.
If you finish the 2nd withdrawal process without completing the 1st withdrawal process, please make a note through ‘Ask questions’ in the Lysn.
|Trust company||Entrusted works||Personal information retention period and consignment period|
|SUREM CO., Ltd., Nexmo||SMS certificate||Upon withdrawal from membership or termination of consignment contract|
|YES24||ACE membership code product sale agent, reimbursement procedure agent, request for preemption event.|
|AMAZON Web Service||Transmit, process and store personal information acquired or generated by the user to the cloud service. (however, AMAZON Web Service conducts physical management of the server only and does not access to personal information of members)|