I forget my password and I cannot log in.

If you forget your Lysn password, you may register a new password and log in with it. 

1. Press the “Find Password” button at the bottom of the login screen. 
2. If you input the email account registered upon signing up to Lysn, a verification code will be sent to the provided email. 
3. Check the verification code from your mail, input it in the Lysn screen, and then click .
4. Reset your password at the “Change Password” page and try logging in again.

If you have not received the mail, please check your spam or junk mail. If you’ve pressed the button and quite some time has passed but still haven’t received the mail and is not in spam, send us your account (email address) and the time you pressed the verification button to help@lysn.com.